Dashboard Interactive Filters

[Dillin Bradley]

Hello!

I am looking to build out some more "advanced" interactive filters and am unsure how to get what I need.

Im trying to report off of a field on the Location record. So for example I want to have reports on the dashboard filter based off of our Locations "Market", Market is a field i added to the location form and is populated on each location record.

How would I be able to add the interactive filter that would allow me to filter out locations based on their market""?

Similarly i would like to do the same but with the Locations Company as well!

Thanks!

[Maik Skoddow · Accepted solution]

Hi @Dillin Bradley 

there is a great video explaining interactive filters: https://www.youtube.com/watch?v=XSQhMRjzFu0

And the following article is also helpful: https://community.servicenow.com/community?id=community_article&sys_id=21d9f87cdb4c54d814d6fb2439961...

Kind regards
Maik

[Vishnu Prasad K]

Hi Dillin,

If the new field you created is a Reference field, Choice list or Date field, then you can create an interactive filter directly. Navigate to Interactive filter module, create a record and add the mapping.

If it s a string field, then you have to create a Content block to filter the contents based on the value you add. 

[ican]

It is a choice list but the None is there. I want to remove the None choice which is not needed.

[Thomas Weyer]

Any solution to removing the "None" option?
I have the field set to "Dropdown without None" ... yet None still shows in the interactive filter.