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3 weeks ago
we are using Calendar Report on Incidents table to give an overview of P1/P2 Incidents (month view).
For this purpose, we want to show the INC Number and Priority. While we can configury Number + Priority on "Event display fields" configuration, how can we remove start/end times?
Solved! Go to Solution.
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3 weeks ago
Hi @Martin_e
My assumption: the End Date is needed to show the duration of the record, and it should display like a snapshot from the start. Therefore, it is required, and we can’t remove it.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
Hi @Martin_e
We can’t remove the start date—it’s mandatory. Without it, the calendar report won’t work. Please see the screenshot for the configuration details.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
Hello @Dr Atul G- LNG , thanks for your reply. I understand the start date/time is required. Not sure, how the "end date" works. When left empty in the confiugration, it shows 1 hour later than the "opened" date:
would be helpfull to show the start date only. but it looks like the calendar object requires a "duration" for an event to show up.
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3 weeks ago
Hi @Martin_e
My assumption: the End Date is needed to show the duration of the record, and it should display like a snapshot from the start. Therefore, it is required, and we can’t remove it.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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