Difference in rendering of reports betwen CoreUI and NewUI

[davidsmith]

Hello,

We have an issue with one of our users and their dashboard. There seems to be an issue with the way in which a report is being shown in the CoreUI and the new one. Please see the example below. 

Old UI

New UI

This change happened when the user clicked on Switch to Next Experience button.

Any ideas?

Thanks in advance 

David

[Tsura Andreeva]

When you look at the report in the new Ui, take a look at the sorting section of the report, sort by value and sort by order 

[davidsmith]

Hi Tsura.

Thanks for the tip on sort by value and sort by order.

The stacked bar now looks like this in the new UI.

The only issue is that the above chart finishes at 1-2 months whereas the original report stopped at over 12 months. The data source looks OK (and indeed shows incidents going back to 2023.

David

[Tsura Andreeva · Accepted solution]

Take a look at the 'sys_report_range' table you might have custom range for the Core Ui reports

[davidsmith]

H @Tsura Andreeva It does look like the report range is the issue. I have narrowed down these ranges in our global scope. It is odd that we do not have the issue with the report in the old UI. It looks like a fairly easy process to create new report ranges.

David