Difference in rendering of reports betwen CoreUI and NewUI

davidsmith
Tera Expert

Hello,

 

We have an issue with one of our users and their dashboard. There seems to be an issue with the way in which a report is being shown in the CoreUI and the new one. Please see the example below. 

Old UI

oldui.png

New UI

newui.png

 

This change happened when the user clicked on Switch to Next Experience button.

 

Any ideas?

Thanks in advance 

David

3 REPLIES 3

Tsura Andreeva
Mega Sage

When you look at the report in the new Ui, take a look at the sorting section of the report, sort by value and sort by order 

Hi Tsura.

Thanks for the tip on sort by value and sort by order.

The stacked bar now looks like this in the new UI.

2026-06-15_15-28-26.png

The only issue is that the above chart finishes at 1-2 months whereas the original report stopped at over 12 months. The data source looks OK (and indeed shows incidents going back to 2023.

David

Take a look at the 'sys_report_range' table you might have custom range for the Core Ui reports