Difference in rendering of reports betwen CoreUI and NewUI

davidsmith
Tera Expert

Hello,

 

We have an issue with one of our users and their dashboard. There seems to be an issue with the way in which a report is being shown in the CoreUI and the new one. Please see the example below. 

Old UI

oldui.png

New UI

newui.png

 

This change happened when the user clicked on Switch to Next Experience button.

 

Any ideas?

Thanks in advance 

David

1 ACCEPTED SOLUTION

Take a look at the 'sys_report_range' table you might have custom range for the Core Ui reports

View solution in original post

5 REPLIES 5

Hi @Tsura Andreeva I did find thuis link that summaries it all very well.

https://www.servicenow.com/docs/r/now-intelligence/reporting/c_ReportRanges.html

 

Many thanks for you help

David