Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Does User Experience Analytics store referrer header?

justin_anonuevo
Tera Expert

Does the User Experience Analytics tool store the referrer header from the request when a session starts?

 

For example, we would want to know how a user got to the KB/ServicePortal, did they go through Google, another website or with no referrer?

 

I know the SSO will be an issue, but if your portal is public, then the initial session wont push to SSO, so the referrer header should be there to record.

 

If that isnt recorded, can we record it?

 

Thanks!

0 REPLIES 0