Error: Export failed using AVP servers in scheduled report

A Rahul
Tera Expert

Hi all,

For some of our scheduled reports in the production we are getting the error in the attachments which says 

Error: Export failed using AVP servers. We re not able to find why it is happening the run as user also we have changed to system administrator , if any one have faced similar problem please do help us in resolving it 

 
3 REPLIES 3

mhutton
Tera Expert

We are also seeing this issue. Reports are scheduled to send monthly on the first day of the month. Reports have previously worked with no error. Only recent change is the owner of the reports due to someone leaving. 

I have re-ran the report this morning (on the same day it was scheduled) and receive no error this time. However I would also like to know what is causing this. 

 

Version = Rome patch 8

SaaS instance

Diann Kelley
Kilo Contributor

We are also seeing this issue.  I thought it was due to the owner of the reports leaving, but I recreated the reports under me (administrator) and scheduled the reports and get the same error.  The only difference is that we are now on San Diego.  This worked fine on our previous version.  

The reports are fine when you hit Execute Now, but not when scheduled.

Any thoughts on what could be wrong?

Patrick Lang
Tera Contributor