Exporting a time-series Data Visualization is only generating placeholder image
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03-10-2025 03:22 PM - edited 03-11-2025 06:49 AM
Running on Xanadu; encountering a problem while trying to export/schedule a time-series data visualization. The only thing being generated is a placeholder image (shown below). Export seems to be working on simple list visualizations, so wondering if it has to do with how this chart is configured, or if this is a bug.
If I try to export or schedule the following visualization in any format (PDF, PNG, Embedded PNG):
The PNG/PDF generated only has this placeholder image in it:
Details on the visualization:-
Type: Time series column
Data Sources: Resource Allocations Daily, Expense Lines (also tried removing one source, still no luck). Both sources have several filters applied.
Trend by: Week by Date (Resource Allocations Daily) and Time Card.Week Ends On (Expense Line)
Any one got any ideas if this is a visualization, configuration or permissions problem, before I open a support case to report this as a bug?
EDIT: Our internal SN Admins also think this is a bug, so we've opened a support case for it.
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04-07-2025 06:29 AM
Not yet. Have a few high-priority support cases open. Will get around to it after they've been dealt with. Thanks.