Exporting a time-series Data Visualization is only generating placeholder image

DavidB-ADT
Tera Guru

Running on Xanadu; encountering a problem while trying to export/schedule a time-series data visualization.  The only thing being generated is a placeholder image (shown below). Export seems to be working on simple list visualizations, so wondering if it has to do with how this chart is configured, or if this is a bug.

 

If I try to export or schedule the following visualization in any format (PDF, PNG, Embedded PNG):

DavidBADT_0-1741643235331.png


The PNG/PDF generated only has this placeholder image in it:

DavidBADT_1-1741643254448.png

Details on the visualization:-

Type: Time series column

Data Sources: Resource Allocations Daily, Expense Lines (also tried removing one source, still no luck). Both sources have several filters applied.

Trend by: Week by Date (Resource Allocations Daily) and Time Card.Week Ends On (Expense Line)

 

Any one got any ideas if this is a visualization, configuration or permissions problem, before I open a support case to report this as a bug?

 

EDIT: Our internal SN Admins also think this is a bug, so we've opened a support case for it.

5 REPLIES 5

Not yet. Have a few high-priority support cases open. Will get around to it after they've been dealt with. Thanks.