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06-26-2020 01:48 PM
when I create a report and have “additional group by” selected. I can see different graph within Servicenow.
But, when I export it, it only exports the current grouped graph. Is there a way, when generating the report, it can show all graphs with various “group by”?
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06-27-2020 10:39 AM
As per my knowledge, "additional group by" allows you to view your report on the basis of additional groupby field, so that you can view group by on fly on other fields as well while viewing the report.
But when you export your report you should select in report on which column you want to group by the report.
It's like saying export this report, where system gets confused on which group by column & it selects the currently selected groupby column & export your report.
I hope that makes sense. Hope it helps!

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06-26-2020 02:13 PM
You can export report with only 1 group by filter.
Regards,
Sachin
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06-27-2020 10:39 AM
As per my knowledge, "additional group by" allows you to view your report on the basis of additional groupby field, so that you can view group by on fly on other fields as well while viewing the report.
But when you export your report you should select in report on which column you want to group by the report.
It's like saying export this report, where system gets confused on which group by column & it selects the currently selected groupby column & export your report.
I hope that makes sense. Hope it helps!