Failure Message: SE0060:Solution Training Failed.

Jazz5
Kilo Expert

Hello all, 

I have created a new WORD CORPUS and a new Solution Definition for Clustering. I SUBMIT and TRAIN my solution definition and it returned back with a training error. 

Failure Message: SE0060:Solution Training Failed. Ask Support to use log key 463366 to investigate trainer logs further.

What should I look for ?

1 ACCEPTED SOLUTION

Lener Pacania1
ServiceNow Employee
ServiceNow Employee

Is this a Personal Developer Instance(PDI) or a sub-prod instance?  If it's sub-prod open a Hi ticket and include the log key error.  Support has access to look up the log for your PI job on the PI training server - customers don't have access to that log.  You can ask them to dump the log into the ticket so you can see what they are looking at.

If this is a PDI, we don't support training the solution definitions on PDIs yet.

 

-Lener

View solution in original post

7 REPLIES 7

Lener Pacania1
ServiceNow Employee
ServiceNow Employee

Is this a Personal Developer Instance(PDI) or a sub-prod instance?  If it's sub-prod open a Hi ticket and include the log key error.  Support has access to look up the log for your PI job on the PI training server - customers don't have access to that log.  You can ask them to dump the log into the ticket so you can see what they are looking at.

If this is a PDI, we don't support training the solution definitions on PDIs yet.

 

-Lener

Jazz5
Kilo Expert

Thanks, this is not a personal instance, I have now logged this with HI.

Thank you.

Hi Jazz,

i am facing the same issue. Can you help me how was it resolved 

Dear all,

I have the same problem and would be keen to get a solution.

Highly appreciated.

Martin