Getting Breakdowns on Formula Indicators

[Uncle Rob]

Lets say I took the OOB "Incident Backlog Growth" indicator and added the OOB "Assignment Group" Breakdown.

I would suspect that I could now see the backlog growth broken down by each assignment group in the system.   However, what I end up seeing is the exact same number across dozens of groups.

As I dug, I noticed that the automated indicators that act as the foundation for the formula indicator do not have the Assignment Group breakdown.

Is that a requirement I didn't know about?   Must a the Auto-Indicators used in a Formula Indicators all have the same breakouts I want to use on the final Formula Indicator?

[Uncle Rob · Accepted solution]

Robert - It looks like your hypothesis is correct.   The Auto-Indicators that compose a Formula indicators seem to need the same breakdowns you intend to use on the Formula Indicator.

So OOB the formula for "Incident Backlog Growth" you have...

If you look under Auto-Indicators you'll find both of those... but if you look at the breakdowns available for "Number of New Incidents" you'll find there's no Breakdown for Assignment Group.   Once I added it, I was able to successfully break down Incident Backlog Growth by group on my instance.

[Uncle Rob]

Thanks, dude!

[Uncle Rob]

Anytime, brah!

[Uncle Rob]