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07-02-2018 08:30 AM
I am trying create a single score report that is on a dashboard that shows the average count. I am looking for an average of incidents opened daily on a MTD basis and then average incidents opened monthly for the previous three months. Once I choose average as the aggregation the aggregated field options do not let me choose to do an average count on opened. Any suggestions would be appreciated.
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Performance Analytics
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07-02-2018 09:06 AM
You want an indicator with the number of incidents opened today (which is collected each day). This may exist OOTB. Once you have this, create a single score PA widget with a time series of AVG month to date + or by AVG By Month +. I would probably use a scorecard or breakdown scorecard widget instead of a single score with prior periods to show the last 3 previous periods.
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07-02-2018 08:43 AM
I'm not sure if you can get this in a single score report. I think you need Performance Analytics.
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07-02-2018 08:52 AM
We actually do have Performance Analytics. How would I create just a single score that captures average counts using PA?
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07-02-2018 09:06 AM
You want an indicator with the number of incidents opened today (which is collected each day). This may exist OOTB. Once you have this, create a single score PA widget with a time series of AVG month to date + or by AVG By Month +. I would probably use a scorecard or breakdown scorecard widget instead of a single score with prior periods to show the last 3 previous periods.
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07-02-2018 10:04 AM
Thank you so much, that worked perfectly.