How can I get reports to auto refresh when published on a PA Dashboard?

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tracydavis
Mega Contributor

‎01-25-2017 03:05 PM

Is there a way to have reports auto refresh when published on a PA Dashboard? This capability is available for homepages (you can chose the refresh rate of (off, 5, 15, 30 min, etc.). Is this refresh option available somewhere in PA?

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Arnoud Kooi
ServiceNow Employee
ServiceNow Employee

‎01-26-2017 08:45 AM

I have shared a workaround download the updateset on share:


ServiceNow Share



This adds a widget pa_refresh you can add to the page.



Add the widget pa_refresh to the top of the page (otherwise it might not load).


find_real_file.png




While in editmode adjust the interval



find_real_file.png



After leaving edit mode, wait for refresh or click time to refresh now.


find_real_file.png


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Arnoud Kooi
ServiceNow Employee
ServiceNow Employee
In response to aprilpassey

‎10-11-2018 09:21 AM

The architecture of reporting / PA dashboards is not meant for refreshing.

The instance performance can be degraded when using this tool, that is why the updateset is no longer available.

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Adam Stout
ServiceNow Employee
ServiceNow Employee

‎05-20-2019 02:05 AM

Auto-refreshing is not recommend for normal usage, but if you are trying to show the dashboard on wall display with no user interaction,  there are some ways to accomplish this with no code.  Take a look at this article on how to do it: https://community.servicenow.com/community?id=community_blog&sys_id=c884a883dbb227c0656a5583ca961905