How do i put custom duration for a report of Aging incidents?

[Jayant Balyan1]

How do I put custom duration for a report of Aging incidents for example 2-3 days, 3-5 days, 5-10 days etc.

[Commando · Accepted solution]

Have you explored using PA buckets to define range and script to calculate the aging?

[Jayant Balyan1]

No, I have not tried that. But i can try.

[Community Alums]

Hi @Jayant Balyan ,

Here is your solution:

https://community.servicenow.com/community?id=community_question&sys_id=00a3a1a0db00e380feb1a851ca96...

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep