How to bring Category & Subcategory in the report while pulling from Incident Table

shaik_irfan
Tera Guru

How to bring Category & Subcategory in the report while pulling from Incident Table

1 ACCEPTED SOLUTION

Since Category & Subcategory is not extended from TASK table this is wont be visible on the columns, however in the columns if you extend the Parent field and search for category [incident], subcategory[incident]  if you add to the columns then it will be available..

 

Once you extend the parent filed search for subcategory as shown below:

 

find_real_file.png

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6 REPLIES 6

I think you have mentioned incident table.You can do dot walking in that case.Have you created database view to combine multiple table?

 

 

Since Category & Subcategory is not extended from TASK table this is wont be visible on the columns, however in the columns if you extend the Parent field and search for category [incident], subcategory[incident]  if you add to the columns then it will be available..

 

Once you extend the parent filed search for subcategory as shown below:

 

find_real_file.png