How to build visulization using multiple source
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3 hours ago
Hi Mates,
I'd like to build a report showing all open PC orders in our business. I used data source 'requested item'. However, there is no 'business' field in that source. So that I got a report with all open orders across . I tried to add another data source but found the 'add data source' button is grey. Pls advise how to build the report as I described.
Thanks for your help
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3 hours ago
No mate,
“You need to create the Database View first, and then you can do the reporting.”
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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2 hours ago
Hi @pramn
Because the Business data is stored on a different table than the Requested Item, you need to utilize a Database View to combine the information.
To track exactly which PC models are on order by individual users or departments, combine the sc_req_item (Requested Item) table with sc_task (Catalog Task) tables and user table
Or
at least combine sc_task (Catalog Task) tables and user table .
then create report on that database view.