How to create a breakdown for a boolean field type?

praneeth_kadiya
Kilo Explorer

‎02-26-2018 01:27 AM

I have a requirement where breakdown is to be created upon a user created field which is of field type boolean. How to create a breakdown source and a breakdown?

 

0 Helpfuls
  • 1,674 Views
2 REPLIES 2

Adam Stout
ServiceNow Employee
ServiceNow Employee

‎02-26-2018 12:22 PM

Try setting up a bucket group with Yes and No as buckets with null to 1 as No and 1 to null as Yes.  You may need to use a script to translate the true/false field, but you can try it without as well and see if it works.

Padmanabam Tiru
ServiceNow Employee
ServiceNow Employee

‎02-26-2018 07:54 PM

I am with Adam her, use bucktgroups to create breakdown on boolean types and it is the best way.

 

Thanks,

Padmanabam Tirumala

0 Helpfuls