How to create PA reports with string field

[MaharshiC]

Hi,

I have a couple of string fields and the users wants suggestions on what reports can be built for it like for finding intensity or frequency or correlation. Can anyone suggest me what type of visualizations can be built for string field as I was only able to build visualizations for other types of field other than string?

Regards,

Maharshi Chatterjee

[SebastianKunzke · Accepted solution]

Based on my understanding the widget can only be created in the "old" performance analytics and old dashsboard. 
I just migrated an "old" dashboard to the new platform analytics dashboard and it creates a custom "Compatibility Mode Widget", that is linked to the old configuration.

This leads me to the conclusion, that you would need to create an "old" dashboard and than use the Migration center to only migrate the single dashboard into platform analytics. 
I hope that helps.
Kind regards 
Sebastian

[MaharshiC]

Hi @SebastianKunzke ,

Thank you I was able to create the word cloud. Just curious whether I will be able to show the data showing in the work cloud in a form of a table also? Like I am getting the number of occurrences in the word cloud but along with it can we show in the form of data table?

[SebastianKunzke]

Hi Maharshi,
I do not know an OOTB feature, that would allow that. Could you explain the use case about this request?
The only use case I know is, that you can quickly find similar tasks. Therefor ServiceNow has in th SOW the agent assist (works with the short description) or recommended actions (works with AI). 
Kind regards
Sebastian

[MaharshiC]

Hi @SebastianKunzke ,

Actually the client is happy that they are able to see the word cloud and when they hover they see the number of occurances but they also want to have a table for the number of occurances so that they can have a quick summary of all words. Is it feasible?

[jeffrubinoff]

No, I am afraid it is not.