HOW TO CREATE VIRTUAL TASK BOARD

[M Iftikhar]

Hi @Ritu_Chaudhary, 

You can create a Visual Task Board by going to Self-Service > Visual Task Boards. From there, you’ll have the option to create either a Freeform Board (where you manually add and arrange tasks) or a Data-Driven Board (which automatically organizes tasks based on fields like State, Assignment Group, or Priority). 

For a step-by-step walkthrough, here’s the official ServiceNow documentation: 
Visual Task Board (ServiceNow Docs) 

This should help you get started quickly. 
 

Thanks & Regards, 
Muhammad Iftikhar 

 
If my response helped, please mark it as the accepted solution so others can benefit as well. 

[Nikhil Bajaj9]

Hi @Ritu_Chaudhary ,

To create a visual task board in ServiceNow, type "Visual Task Boards" into the filter navigator, click the Self Service -> Visual task board module, and then click the New button to select either a Freeform Board (for manual organization) or a Data-driven Board (to connect to a table like Incidents). Freeform boards allow you to create and name your own lanes and task cards from scratch, while data-driven boards automatically populate lanes based on a table's field values, such as "State" for the Incident table.

Check this link for detils:-

https://www.servicenow.com/community/employee-center-forum/vtb/m-p/2641556#:~:text=You%20can%20creat....