How to enable filtered in dashboard (not using interactive filter)?

Si Min
Giga Expert

Hello, I working several reports with a pre-configured filter in it, but once I added into the dashboard, my filter does not show like the default My Group Work or My Work. 

find_real_file.png

My report with filtered; 

find_real_file.png

In the dashboard is like this; 

find_real_file.png

How could I have the filter visible back?

Thanks. 

1 ACCEPTED SOLUTION

Tobias Breuer
Tera Expert

Hi,

 

you can achieve this via creating a list filter:

1. Create list filter:

find_real_file.png

 

2. Choose "Filter", search for "Filter on Dashboard" and choose Incident table:

find_real_file.png

3. Choose the records (default view):

find_real_file.png

 

4. Add it to the dashboard:

find_real_file.png

 

5. Review the dashboard:

find_real_file.png

 

I hope this helps.

 

Kind regards

Tobias

 

View solution in original post

15 REPLIES 15

Yes, indeed it needs a report_admin role for creating a widget.
But even though I do have the required role, I still can't create the 'Filter' type in the widget.


Any idea?

Adam Stout
ServiceNow Employee
ServiceNow Employee

To create an interacive filter, you need report_admin, to create a widget (sys_widget) you need admin.  I'm not sure what the old homepage filters really are, but your screen shot is of interactive filters, not the old homepage filters.

Understood. That's more clearer. I have mark your answered as correct. 

Thank you for spending time explaning this to me. Cheers! 

Hi Si Min,

My group and My work are nothing but gauges that are used to hold content on dashboard or Homepages.so,that they are showing breadcrumbs.

To know more about gauges please refer,

https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/dashboards/c...

Tobias Breuer
Tera Expert

Hi,

 

you can achieve this via creating a list filter:

1. Create list filter:

find_real_file.png

 

2. Choose "Filter", search for "Filter on Dashboard" and choose Incident table:

find_real_file.png

3. Choose the records (default view):

find_real_file.png

 

4. Add it to the dashboard:

find_real_file.png

 

5. Review the dashboard:

find_real_file.png

 

I hope this helps.

 

Kind regards

Tobias