how to get a report of users that logged into the portal

nico2
Giga Expert

Hello,

Question: How can I get a report of users that logged into portal?

I can get a report of users that entered incidents via the portal.

Any ideas are welcome,

Thank you.

6 REPLIES 6

Michael Fry1
Kilo Patron

Run a report on User table where Roles - is not - itil and Last Login Time is not empty.


Ashby
ServiceNow Employee
ServiceNow Employee

Rick,


There are base reports that provide usage information by application/service portal.....with detailed information regarding who, when and how often they accessed the portal in question.  



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Application Usage Overview would be nice, but not active in my Prod instance.


FYI - It is now.  (New York) 🙂