Hello all! I have created an Interactive filter, which is reference on Location column in a table (around 200 locations available). For this, I have put "UI Control type = Checkboxes", but as this filter works as intended, it doesn't show checkboxes ...
Hi,I'm very new to working with Performance Analytics and was wondering if I would be able to recollect historic scores for an indicator in this circumstance:We have a PA report which has been running daily for a few years and intends to look at the ...
Hi All, Actually i want to display data on daily basis on Indicator group Widget as per the below screenshot.Aug 11 Aug 12 like in this way.. But I am getting data as per below.
I have created a database view. Join the employee table and the peer review table. It seems that the DB View is created successfully because i can see columns from the both tables. But when I run the report no data is displayed. Can anyone tell me w...
Hi All, I need to create a report for those users who's having ITIL and Business stake holder role and they didn't logged in for at least 45 days. Any suggestion would be helpful. Thank you in advance.
Hello! We are building some dashboards in the inline editor but are not loving the hover over actions. It currently shows all possible values that the entire chart contains.We'd like to filter it so it only shows values !=NULL. In this attached examp...
There will be a requirement sometimes that multiple reports has to be shared with a user . it takes time to open every report separately and share them . Is there any way that I can select multiple reports and share it to the user simultaneously?
Hi PA Community, I am displaying an Indicator Group using a List Scorecard. I want to highlight in Red all Scores were the record count was above 0. Current: This is an example of how I want the colors to display: Any guidance how I can display co...
I have a platform analytics dashboard that I want to add a text widget to. I understand the only way to get a text widget into platform analytics at the moment is to create the PA widget, add it to a dashboard, and migrate to platform analytics. So f...
The Platform Analytics Academy of August 7th 2024 was about the exporting of data visualizations (scheduled reports). (be aware: dashboards can’t be exported until Yokohama). The thing they showed was that every report that can be exported to a png c...
How do I make a similar tabular report that shows resolved incidents over the last 3 months per week by assigned to? Attached is an example of what I'm looking for. It doesnt have to be exactly the same.
I know the Virtual Agent Analytics Dashboard exists but we seldom use it, but do see value in certain reports/widgets such as:Best/Worst performing topicsTopics (overall list with % on usage stats)I have found that these tend to be nested in some of ...
We have a service portal for users to seek IT Support. The goal is first they browse the articles in the portal to see if they can resolve the issue on their own and if not, they can directly contact IT support via connect support chat. I am trying ...
Hi.We are building reports off the interaction table which by default doesn't have any ACL allowing regular business stakeholders to read it, it differs from the sn_request_read and sn_incident_read which are present on the request and incident relat...
Need some help, O Wise Folks. I am a newbie. I have Incidents flowing through multiple Assignment Groups. I need to report the name of the Assignment Group under which the SLA breached. Example: I have 4 Assignment Groups A, B, C, D. If the Incident...
