how to get a report of users that logged into the portal

nico2
Giga Expert

Hello,

Question: How can I get a report of users that logged into portal?

I can get a report of users that entered incidents via the portal.

Any ideas are welcome,

Thank you.

6 REPLIES 6

Laxmikanth
Tera Expert

Hi Rick,



You can use google analytics and will find the below threads useful


Google Analytics on Helsinki Service Portal


Google Analytics Integration


Josh Cooper
ServiceNow Employee
ServiceNow Employee

Another option is that (depending on volume) you may be able to report on the Web Log table as an indicator source, then limit it to entries that contain the portal path.   I haven't tried it personally though, so you may find that it uses table rotation, in which case you would only get a subset.