How to make an "indicator" follow interactive filters ? 

soukainaessabih
Tera Contributor

I have created breakdowns and interactive filters and I've made each breakdown to "act as an interactive filter", but I don't know how to force my Indicators on the dashboard following this interactive filters.

 

3 REPLIES 3

Adam Stout
ServiceNow Employee
ServiceNow Employee

Dashboard Breakdowns (set on the Dashboard Properties form) can act as interactive filters and work on PA widgets and Reports, but Interactive Filters only work on Reports.  They do nothing on PA Widgets.

thank you Adam for your feedback, but I need a filter with multiple selection, and multiple breakdowns executed at the same time. 

And the solution of Breakdown and 2nd Breakdown does not really match with my need.

do you have any suggestions ? 

Today this isn't practical.  The problem is you can't combine PA scores.  For instance, if you have an indicator counting distinct anything or averaging something you can't simply add them or average them.

The alternative I have seen is to create an additional breakdown that combines the elements you normally want to combine.  This is very similar to a category/sub-category fieldset.  You rarely need to select multiple sub-categories because you can just select the category.  This isn't perfect but seems to meet most of the use-cases I have seen.  For assignment groups, I leverage the parent group with a hierarchy.  For non-hierarchal data, I sometimes use a BR to set an additional choice list on the base object to group the individual fields into the roll-up breakdown.