How to make data visualizations not follow interactive filters?

sai_2142
Tera Contributor

Hi everyone. I am making a dashboard on performance analytics. I have some data visualizations and one example is a critical priority single score. I also have interactive filters such as group, state, priority, etc. How do I make it so that a specific data visualization (critical priority single score) does not follow a specific interactive filter (priority filter)? I am wondering this because when I use the filters, the appropriate value is not being displayed due to conflicts in filters. Thank you for your help.

2 REPLIES 2

AndersBGS
Tera Patron
Tera Patron

Hi @sai_2142 ,

 

When you open the dashboard with the widget in it, click configuration in top right corner:

 

AndersBGS_0-1721887039113.png

 

Afterwards, click the gear icon on the specific widget:

 

AndersBGS_1-1721887074045.png

Uncheck follow interactive filter:

 

AndersBGS_2-1721887184242.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

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jeffrubinoff
ServiceNow Employee
ServiceNow Employee

Am a little confused. "Data visualizations" is a feature of the new Platform Analytics, whereas "interactive filters" are part of UI 16. Are you talking about data visualizations and filters on a Platform Analytics dashboard, or PA widgets and interactive filters on a UI 16 responsive dashboard? I believe Anders gave you a UI 16 answer, but I think you were asking a Platform Analytics question.

Anyway, there is no way in any UI to select specific filters for a visualization not to follow. A visualization either follows all applicable filters on a page/dashboard or none. (Well, it is actually possible on a UI Builder page to have visualizations follow only specific filters, but it is highly arcane and not supported for you to do yourself.) I think it would be better for you to describe what you mean by "the appropriate value is not being displayed due to conflicts in filters." I can't actually visualize that in my mind. Maybe we could help sort that out?