How to Pull Report of all tickets handled or Updated by all my team members for the day .

[Arun108]

I need a report of all tickets handled or even updated by my team members for the day .
It is for a Service Desk queue . Hence we do not know & have access to write scripts and add to servicenow .
I just have an option to filter .
If you say I can do this with a script - please let know who can help us & what will be the script ?

If you say it can be done through a Service Now Feature - who can help & what is that exact feature name . 

I'm new to Servicenow hence would need clear guidance  to help me out . we have run this through our tech teams - tried many answerers in ServiceNow communities & google  - but nothing was got which can help us in simple steps ..
Requesting to please help .

[SanjivMeher]

You can try using the visual task board which may help

Use the Data driven Task board in VTB. Following link may help

https://www.youtube.com/watch?v=pR2zl5zbI50&ab_channel=andrewshepherd3

[Bhojraj Dhakate]

Hi Arun,

Follow below steps to pull Records as per the mentioned condition:

1. Go to the Table AN--> Type table

2. Add filter as below

3. Run Filter and pull Records.

Thanks,

Bhojraj Dhakate

[Arun108]

Pardon me if I am asking the wrong way . 
So that table "AN" - is that a default table in SNOW ? & is there a special access needed to that table ? 

[Bryan Bailey]

Have a question on this - I can use the variables suggested by Bhojraj and they will show me updates by my team members so long as they're the last one to update the ticket.  For example - one of my employees showed up 17 times based on the filter above.  I went in and made a test update on one of those tickets, and the employees count dropped to 16 and mine went up to 1.  How do I see total update counts by technician that won't change based on more recent updates by other folks?