How to tell who is using the mobile application?

yunis
Kilo Explorer

‎02-21-2017 07:50 AM

Hi there, first time here and with SNOW

we have a request to find out what users are using the mobile App vs. browser. Is this available? also would be nice to find out which devices.

thank you in advance

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aessling
Mega Expert

‎04-14-2017 11:03 AM

Go to System Mobile UI->Devices in you application navigator


gana1
Tera Expert

‎12-05-2024 02:59 AM

Following KB gives good statistics

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0819269

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