How would I use the Related List condition to show any assignment groups that currently have no task assigned to that group?

[Kshitija1]

Hi,

I am trying to display a bar chart to display the number of tickets per assignment group for last month. Any assignment group with 0 value is not getting displayed. is there a way to display those groups as well?

I read somewhere that it can be done by creating a view or related list condition between task and sys_user_group table.

 How would I use the Related List condition to show any assignment groups that currently have no task assigned to that group?? 

Thanks,

Kshitija

[Adam Stout]

0s are never shown in reports.  If you want to see this, you would need to either have a separate report with groups with no incident last month (that is what I commonly do) or use Performance Analytics which has an entry for every group with or without values.