I added Tag in my Incident. Somehow the tag was removed.

Basalo
Tera Contributor

I added Tag in my Incident. Somehow the tag was removed in the recent 2 weeks by someone. I have added it back. How to check on who and when it was removed?

Thank you.

2 REPLIES 2

Hemanth M1
Giga Sage

Hi @Basalo ,

 

The tag related to the records (label_entry) table is not tracked for deletion. Perhaps you can set up log entries for the records when a tag has been added or removed!

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Runjay Patel
Giga Sage

Hi @Basalo ,

Tag is not a configuration to it wont get captured in audit table. You can see all tags created in table (label) and its related record in label_entry table.

If you want to track the same then you have to write custom script to log the activity.

 

 

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