I can't get a word cloud to work

juliesutton
Mega Expert

I have followed all the instructions and can't get a word cloud to work.  I setup the text analytics, make sure it's part of a job, make sure the job has text collection, but when I try to create a widget, there are no indicators to select.  If I try new from that window, you can't even select word cloud.  Am I missing something?

Thanks,

Julie

19 REPLIES 19

Your screenshot doesn't show whether you have done this.  

Under Performance Analytics -> Text Analytics -> Setup , you should have one setup (if not then set one up).  Click into one of these 'Performance Analytics Text Index Configuration' records and make sure you have it associated to the indicator in the related lists shown below.  

 

Key note: DO NOT click on the indicator source, click on the blue 'i' then click 'open record' the make sure you have an indicator associate as per the screenshot below 

 
 
 
 

 

find_real_file.png

This was so very helpful. Thank you for taking the time to post this!

jeremy_pottier
Kilo Expert

What is your instance version/patch ?

Its glide-kingston-10-17-2017__patch12-11-28-2018.

aans
Tera Contributor

Thanks  dustinh2 . It worked.

Your key note helped which I was doing wrong.

 

Thanks  everyone for responding to my query. Appreciate your help..