I want to see cancelled ticket count only for last 14 days . how can I create a report for it ?please help
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08-01-2022 06:47 AM
I want to see cancelled ticket count only for last 14 days . how can I create a report for it ?please help
please share the report query.
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08-01-2022 06:48 AM
Hello,
are you storing the date when it was cancelled ?
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08-01-2022 06:54 AM
no it is a status only . I have attached the photo
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08-01-2022 07:10 AM
no it is a only status value of incident
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08-03-2022 07:16 AM
I would add to your logic the 'updated' for the 14 days or you could use the closed