Interactive filter for incident State not working

[LukaszR]

Hello.

In a Dashboard properties, I've added the breakdown source and act as filter. 

Interactive filter is a Choice list type with the reference to Incident table and State field. 

Breakdown source refers to Choice facts table, Sys_id field, and has following conditions: 

- table is incident

- element is state

- language is en

- inactive is false

I have a widget showing a breakdown of closed tickets per week. However, the filtering per State is not working, the widget refreshes but the amount if tickets is always the same, no matter what filtering I use. 

Any hints please?

[cooper8643m]

If the interactive filter for the incident state is not working, it may be due to configuration issues, compatibility problems, or data inconsistencies. Ensure that the filter logic is properly defined and matches the data structure in the backend. Check if the interactive filter settings align with the expected parameters for the incident state field. Additionally, verify that there are no conflicting scripts or rules that might override Explore or interfere with the filter functionality.

[David Hepburn]

@LukaszR -

I can help, but I need to see how you've got things set up.  Please post screenshots of the configuration of your interactive filter.

thx

David