Data and Analytics
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Activity in Data and Analytics

Task 05: Configure Desired State Audit Rule

Hi, This is driving me mad because as far as I can tell, everything is right - I've compared it to other posts on here as well and the configuration looks identical? Task:REQUIREMENT:1. As the Cloud Dimensions CMDB administrator, using CI Class Manag...

  • Question

Pattern failed error

Hi TeamHelp me to fix the below error   Operating system IP routerPattern network Router2026-06-01 11:10:07: Identifier: validation error. 2026-06-01 11:10:07: Identifier: validation error. 2026-06-01 11:10:07: Identifier: validation error. 2026-06-0...

  • Question

Platform Analytics experience upgrade: FAQ for Dashboard Owners

Common questions about upgrading from Core UI to Platform Analytics, addressed for dashboard owners and content creators. How to use this FAQ: Click any question to expand or collapse it. Use your browser’s search (Ctrl+F / Cmd+F) to find topics by k...

  • blog
  • Australia
  • FAQ
  • Performance Analytics
  • Platform Analytics
  • Platform Analytics Experience
  • platform analytics migration
  • Platform Analytics Migration tool

Platform Analytics Enablement Toolkit

Platform Analytics brings Performance Analytics and Reporting together in one place. Less navigation, more clarity — one entry point for everything analytics in ServiceNow.   Click any image below to explore Platform Analytics resources. The collect...

  • blog

Dynamic Content Blocks vs. Data Resources: Why the Model Changed

If you've been building dashboards in ServiceNow for a few years, you've probably built something clever with Dynamic Content Blocks: Custom filter behavior. Context-aware headers. Interactive logic driven by Jelly and JavaScript.   And for a while, ...

  • blog
  • Dashboard
  • Data resources
  • Dynamic content blocks
  • Next Experience
  • Performance Analytics
  • Platform Analytics
  • Platform Analytics Workspace
  • UI Builder

Important Update on Legacy Reporting and Analytics with Australia Release

Important Update on Legacy Reporting and Analytics with Australia Release - Update June 2026   Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to the Australia release and its impact on...

  • blog
  • Australia
  • Dashboard
  • Migration
  • Performance Analytics
  • Platform Analytics
  • platform analytics migration
  • Upgrades

SG‑Meraki Integration – Import Sets Stuck in Loading

Hi Team,We are facing an issue with the Service Graph Connector for Meraki (SG‑Meraki).  Issue SummaryImport sets (x_caci_sg_meraki_merakidevices) are frequently getting stuck in Loading stateSome import sets are marked Processed but contain 0 record...

  • Question

Why build a CMDB Data Dictionary?

What is a CMDB Data Dictionary? A CMDB Data Dictionary is an unsung hero of Configuration Management. In its most basic form, it is a catalogue of the Tables, Attributes and purposes of each Class and Attribute in the CMDB. While this might not seem ...

  • Article
  • Data Foundations
  • Service Graph

CI Relationships now showing up

I added the cmdb_ci_ip_address class to my application which is a dependent class. In my IntegrationHub ETL, in the "Add Relationships" step, I added an Owns:Owned By relationship between cmdb_ci_zos_server class and cmdb_ci_ip_address class. My inge...

  • Question

Is it possible to check the indicators where no scores have been collected

I'm working with Performance Analytics and need to identify indicators that have not collected any scores in the past 12 months.From my understanding:Scores are stored in the pa_scores ,pa_scores_l1, pa_scores_l2 tables only when data collection jobs...

  • Question
  • Indicators
  • Jobs
  • Performance Analytics
  • scores
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