- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-16-2022 07:27 AM
Hello, I am trying to create an interactive filter for assignment groups so that the dashboard only shows case records based on the assignment group that I have selected.
However, the drop down list on the interactive filter will show all groups. How would I filter this, to only show groups that I belong to as a possible selection in the interactive filter?
Many thanks
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-16-2022 07:38 AM
Create a reference filter, choose the sys_user_group table and on the filter select:
Sys ID is
javascript: gs.getUser().getMyGroups();
You should only see groups you are a member of, this will be dynamic for whoever is viewing it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-16-2022 07:36 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-16-2022 07:38 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-16-2022 07:45 AM
Perfect, thanks for your help
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
5 hours ago
My org just moved to Australia and Platform Analytics is required for all new dashboards, and we may leverage Core UI through end of 2027 (I assume in alignment with ServiceNow's future release schedule and requirements).
This post was extremely helpful and still relevant to create a platform analytics custom group filter. Thank you!