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12-23-2022 07:06 AM
Hi All,
I am attempting to create an interactive filter for Company using a dot walked field and am having a bit of trouble. The dashboard uses reports based on sn_hr_core_case and the asmt_assessment_instance tables. The Reference table I am using is sn_hr_core_case and the Interactive Filter reference I am attempting to use is sys_user with a field of Company. However, I am getting the error of: Reference field "company" is not of type "sn_hr_core_case"
I have also tried to do the reverse and use sys_user as the Reference table and sn_hr_core_case as the Interactive Filter Reference. However, that produced an error message as well. Is it possible to create an interactive filter from a dot-walk field?
Solved! Go to Solution.
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12-27-2022 07:55 AM
@aguanci Follow below steps
Create interactive filter which references the company table
After creating interactive filter, scroll down to related lists
In "Interactive filter references" related list add the table and company referencing fields
Below image shows 2 records one without dot walk and one with dot walk
Please mark as correct answer if this solves your issue.
ServiceNow Community Rising Star, Class of 2023
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12-24-2022 07:56 AM
Can you share the error message and the Interactive Filter References you declared?
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12-27-2022 07:34 AM
Here is the Reference:
Here is the Interactive Filter Reference:
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12-27-2022 07:55 AM
@aguanci Follow below steps
Create interactive filter which references the company table
After creating interactive filter, scroll down to related lists
In "Interactive filter references" related list add the table and company referencing fields
Below image shows 2 records one without dot walk and one with dot walk
Please mark as correct answer if this solves your issue.
ServiceNow Community Rising Star, Class of 2023
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12-28-2022 11:22 AM
This worked! Thank you for your help!