Interactive Filters for Incident Metric Table

[icebabyice77]

Please see attached image. How do I create an Interactive Filter to filter the 'Value' field on the Incident Metric table based on the name of the assignment group? As shown in the screenshot, I need this filter to include both the current name of the assignment group (DHA-HI - Documentation Working Group) and historic name (OCHIO - Documentation WG). Thank you for your help!

[Mike_R · Accepted solution]

Unfortunately, OOTB you can't create an interactive filter on a string field (Value is a string field).

You'll need to look into creating a custom interactive filter

https://www.servicenow.com/community/platform-analytics-forum/create-interactive-filter-to-search-on...

https://www.servicenow.com/community/performance-analytics-blog/intro-to-custom-interactive-filters-...