Interactive Filters on Dashboard

pratik fullonto
Kilo Contributor

I have a dashboard with 2 tabs each containing a report. Again I have created 3 interactive filters and attached those same on each tab which should work on each report separately.

On the first tab, the interactive filters seem to work perfectly fine on the report.

The problem that I am facing is on the second tab, the filters dont seem to work.

Note: the report on the second tab has this message: 'Cannot generate the report. This report contains too much data to visualize. Add filter conditions to reduce the amount of data.'

But I dont think that is a reason for the filters to dont work because if I apply the same filter conditions in the report itself the data is loaded.

1 ACCEPTED SOLUTION

ServiceNow Tec2
Mega Sage
This has been resolved by ServiceNow Technical Support. Please refer to KB0825681 for more information.

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3 REPLIES 3

cmcclendon
Mega Guru

Having no filter by default may be causing this. Have you tried setting default values on the filters? 

-Chris

Muralidharan BS
Mega Sage
Mega Sage

If the report is based on database view or child table, make sure you tick this boxes to make it work.

find_real_file.png

ServiceNow Tec2
Mega Sage
This has been resolved by ServiceNow Technical Support. Please refer to KB0825681 for more information.