Interactive Keyword Search in Performance Analytics Dashboard
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2 hours ago
We just upgraded to Australia and all our dashboards transitioned over to Performance Analytics. I've previously created a basic report for keyword search. Our technicians utilize this to find older tickets by either a username, keyword, application etc. We have an existing dashboard that was migrated to performance analytics and I would like to add an additional tab that has an interactive keyword search integrated. The intent would be for any technician viewing dashboard could navigate to this tab, enter a keyword and search and view results. How can this be accomplished in the Performance Analytics dashboard?
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