Is content analytics free

[jnt-cnt]

Hi community, 

I was wondering if content analytics feature is free or paid?

From what I have looked in, seems like content analytics - basic dashboard is free but content analytics dashboard is a paid feature?

[Ehab Pilloor]

Hi @jnt-cnt,

Platform analytics is free. As it's replacing the legacy reports & dashboards.

However few things like content packs will be available only based on the subscription.

https://www.servicenow.com/docs/bundle/yokohama-now-intelligence/page/use/dashboards/reference/r_Ava...

Regards,

Ehab Pilloor

[GlideFather]

Please, refer to the Licensing requirements on the page with you screenshot:

However licences and subscriptions shall be communicated by dedicated persona in your company, there is always somebody for this. As each client might have different conditions according to their contracts and deals.

[AndersBGS]

Hi @jnt-cnt ,

 you have mentioned many terms (content analytics, basic dashboard, content analytics dashboard and your picture refer to performance analytics) so what do you refer to? In general, for license questions, I would always recommend you to reach out to your sales representative to verify what you have license to utilize.