Is it possible to share a dashboard with a role and suppress the invite email

michaelcory
Giga Expert

Would like to create a Dashboard to replace the Change Overview portal page link (Under the Change Application Menu).   Need to share the Dashboard with the ITIL role, but don't want to send an invite email to the 600+ users that have the ITIL role. 

Any way to suppress the email that triggers after clicking the invite button on the Sharing function from the Dashboard or some other way to Share the Dashboard without triggering 600+ emails?

19 REPLIES 19

rrataj
Kilo Expert

Currently you can suppress the emails with a BR 

This problem will be fixed in a future release.

there is knowledge article KB0656901

Adam Stout
ServiceNow Employee
ServiceNow Employee

To clarify, the future is now.  I believe this was addressed in London.

Agata6
Tera Contributor

I had the same problem and it looks like adding entry directly in table pa_dashboards_permissions doesn't trigger email.

Can someone confirm it?

Adam Stout
ServiceNow Employee
ServiceNow Employee

What version are you running?  This should be fixed in London.

I know it's fixed in London but I am working on Kingston