Dynamic Reports in Service Portal
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‎11-18-2018 02:51 AM
Hi,
I've searched and searched but to no avail. Is there any way to display reports in Service Portal and let the end user specify the filter, or more specifically set a user specified date in the Service Portal?
The reason I ask is that the end users that are interested in certain statistics do not work with the ServiceNow backend and would like to monitor certain metrics via the portal.
Regards,
Jimmie
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‎11-18-2018 03:34 AM
hi,
go through the below links it will give u idea
https://community.servicenow.com/community?id=community_article&sys_id=6e8c2ae1dbd0dbc01dcaf3231f961965
https://docs.servicenow.com/bundle/london-performance-analytics-and-reporting/page/use/reporting/concept/service-portal-reporting-widget.html
mark my answer as correct n helpful if it helped
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‎11-21-2018 04:33 AM
Hi,
Thank you. I'll look into the links. I'll make sure to mark your answer as correct if I find a solution therein.
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‎11-18-2018 09:16 PM
Are you looking for interactive filters? I'm not sure if they do or do not work on Service Portal. While you need a Performance Analytics license to use them, you can write custom interactive filters as well.
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‎11-21-2018 04:31 AM
Yeah I looked into that. Those are only for dashboards I believe. None the less I was hoping to do this outside of PA. 🙂