For the List - simple viz we want to highlight status fields using the their colours. So green highlight for Green status, yellow for Yellow etc. However we can only seem to highlight one colour using the "Highlighted Content" editor. Is there someth...
Hello,I would like to learn how to install Performance Analytics - Content Pack - GRC: Risk Management to Xanadu. Which license is required for this?
I created a column type visualization in a Platform Analytics dashboard but it is not showing the "Show Data Table" option as shown in this documentation -> https://www.servicenow.com/docs/bundle/washingtondc-now-intelligence/page/use/reporting/task/...
While migrating Core UI analytics to Platform analytics ,will roles,groups,visbility will also be migrated?
When I access platform analytics, I get the message "The page you are looking for could not be found." and cannot access it.What could be the cause?I would like to implement this in a commercial system, so please respond.
Hi All,I have a requirement to create a report that gives a list of all the incidents that have not been updated in the last 7 days. The issue we are having is the system updates the SLA and causes many logs not to appear in the report.Is there a w...
I'm doing a partial migration for dashboards and I ran into issues with a couple dashboards not being migrated over to Platform Analytics. I got this following error: I checked my logs and below is what I found. Does anyone know what these errors m...
Hi, I have a scenario wherein i have 3 filters. Scenario is 2nd filter follows what is inputted in the 1st filter then the 3rd filter follows what is inputted in the 1st and 2nd filter. Is it possible?
Hi, I am about to take the Micro certification for Performance Analytics . So far I have taken the Performance Analytics essentials course which was free for all the partners and it did give me a voucher code which I can use to register for the cert...
I know i have asked these live before but have not ever gotten an answer or never figured out how to find them. 1) in classic you can do thisStill waiting for an answer on how to do this in the "new" or once we convert to platform analytics how to do...
Who can grant permission to users or groups for access to a report to see the content in the dashboard, and how/where can an admin user see who can grant those permission except for other admin users and who is the report owner?
Hi thereI created a new dashboard with Platform Analytics and shared it to the Service Operations Workspace, which makes the dashboard visible on the Dashboard tab in the SOW.However, the records in the list are still redirected to the Core UI and no...
Hello, I am very new to the performance analytics space and have just completed the performance analytics fundamentals training. I have been tasked by my leaders to create a visual that displays how many projects have been completed so far in 2025 ve...
Hi all, I am trying to create a report that will tell me how long an incident has been assigned to our group. Using the incident_metric table I can get the information I need. However, if our assignment group is the last group to touch the incident ...
Hi, i want to create a custom date in interactive filter, like Resolved within 1 day, within 2 days etc, means i need to query the record based on created on toady AND Resolved on today which will give me the record for Resolved within 1 day, how to ...
