Is there anyway in a scheduled report from Servicenow to send to to a BCC distribution list?

chasspaugh
Kilo Contributor

Is there anyway in a scheduled report from Servicenow to send to to a BCC distribution list? I see where you can activate the E-mail client to e-mail from Incidents etc with BCC but no mention of reporting and I certainly do not see the option when I am scheduling reports.

6 REPLIES 6

Hello Stephen,



I have the same requirement, that is a scheduled report which is sent in a mail shot automatically. I need the recipients to be bcc. What I did is added a checkbox to the table sysauto_report and a BR in the table sys_email to fire before insert with a condition sys_class_name == "sysauto_report" and the checkbox in the auto report record is true. This is functioning as the checking the SN outbox all the recipients are in the Blind Copied field. However the actual emails are being received as CC not BCC. Is the solution we adopted incorrect or are the emails being sent before the insert in sys_email is done?


Hi Stephen,



The report which is generated is in PDF format with your given solution . Can we have similar which is generated in Excel format?