My supervisor needs me to create a report that would show the number of active, open, unassigned tickets of a specific type (which I can filter) per week. We are a small department and trying to justify hiring more help with this task and need to sh...
Hi everyone, I've been working on trying to create an Automated Indicator that shows a count of Discovery Model Products. The issue I've been having is that I need to dot walk over from the Software Installation table to the Discovery Model table to ...
Hi All, Two questions regarding in-line editor mode of platform analytics:1. How can we add containers/columns (Value, Operations etc) to the dashboard similar to OOTB CIO dashboard?2. Can we group multiple KPIs under a header similar to the visualiz...
Hi all,has anyone been able to implement a Tag filter in Platform Analytics specifically?Since tags & their mappings are stored in different tables (label, label_entry), and the tagged record (e.g. an incident) doesn't have a direct reference to thes...
Hi All, Two questions regarding in-line editor mode of platform analytics:1. How can we add containers/columns (Value, Operations etc) to the dashboard similar to OOTB CIO dashboard?2. Can we group multiple KPIs under a header similar to the visualiz...
Hi All, We want to schedule a List - Simple Data Visualization. But that report has more than the limit of export (ex: 10k records). Is there a way to split the report and send it in different emails? Thanks in advance
Hi, When I go to pa_dashboards table, and i click on one my dashboards, I can see this page: Before we upgraded to Zurich version, when I clicked on the form link 'View Dashboard', i was redirect into the UI Classic Dashboard but now when I click on ...
Hi All,I am working in ServiceNow Audit Workspace and want to measure how long it takes to open a record, such as Control Test, Audit Task, or other workspace records.When a record is opened, I want to know the exact time the form takes to fully load...
I’ve built a Platform Analytics Dashboard in ServiceNow that tracks monthly KPIs such as Application Uptime using Automated Indicators.For one of my indicators — Uptime (%) — the results are coming correctly like for the last month (for example, 98% ...
Hi,We use an iframe to add Dashboard within the Portal. With our system upgrade to Zurich, Platform Analytics, and Employee Center, the Employee Center Dashboard now displays the header and menu from the console. Could you please advise on how to hi...
Hi all,After migrating from Classic UI to Next Experience (Analytics Center),some users can no longer edit or save reports that were previously editable.The report type is line_bar, and the report opens under the following URL format:sys_report_templ...
How can I create a widget that would show:The number of RITM per month that are ''open'', ''Pending'', ''Work in Progress''(not completed).Since the beginning of time.For a specific assignment groupThe result would be accumulating the numbers of RITM...
Hello!We're upgrading from Xanadu to Zurich, but we have not transitioned to Platform Analytics yet. With this upgrade, on a dashboard, our users are getting a message to "Switch to the Next Experience UI". One of my users did this on their dashboard...
Hi Community, Hope I could get some advice on the following use case: we need to create some reports/Data Viz that would showcase the number of projects where:- The Baseline Planned capital >= The Current Planned capital (these count as passed KPI)- ...
Hi allI am trying to bring over global benchmarks to compare to our same indicators on the Platform Analytics Workspace; however, they are not visible as an indicator data source. I can get the score by using the benchmark tables, but then I am unab...
