Issues after rolling back PA upgades

SasmitaJ
Tera Contributor

4 hours ago

SN release - Yokohama 

Dashboard is upgraded to PA however, we had to rollback due to several issues. Additionally, the rollback was successful but not 100% and we're observing inconsistent issues. SN HI team wasn't helpful. Any suggestions?

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Mark Manders
Mega Patron

54m ago

Not if you don't tell us what is inconsistent. It's a huge change to Platform Analytics, so us guessing what is and what isn't in that 'not 100%' isn't going to give you any answers.

And when you say that NowSupport wasn't helpful, what did they suggest that didn't work? 

And what do you mean with 'rollback'? Did roll back the upgrade, or just the migration? 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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