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Licensing Model for Performance analytics

uvj
Kilo Explorer

HI All,

I would like to know what is the licensing model for performance analytics.

is it based role wise, like each role has a license involved?

Currently we are using the complementary version of performance analytics, is it completely free, I mean can we assign "pa_" roles to any number of users, or any license or cost involved in it.

2 REPLIES 2

gyedwab
Mega Guru

My understanding (and you should absolutely confirm this with your ServiceNow sales team) is that the Performance Analytics licensing is based on a % of your subscription, not based on a particular role in ServiceNow.



If you're looking for something for a specific set of users rather than licensing the entire environment, you can take a look at Explore Analytics.


uvj
Kilo Explorer

Thanks Yedwab...but th information I need is about role level costing for performance analytics.


I mena..if I have 1000 users.



200 are pa_admin, so I would give roles to all of them, so would cost be involved in it?