List all changes by the Impacted Services/Affected CIs?
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02-15-2024 08:25 AM
This is an old thread, but I'm curious if this is fixed yet?
I need to run a report to pull all changes each week where specific Impacted Services or Affected CIs are listed. I've tried normal change search with filters, as well as the reporting module, neither seem to work as the option to search Impacted Services or Affected CIs doesn't exist.
**Note - I am not an admin, so the option to get custom tables is NOT possible. I am only able use whatever is built into the base ServiceNow product.
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02-15-2024 08:35 AM
Hi @RC2
This "Should" be available depending if your access controls havent been changed. You can search and group by either "Service" or "Configuration item", these are out of the box tables which shouldnt touch anything custom. (See screen shot)
Please mark as helpful or if its resolved the issue, CORRECT!