Hi All,After creating Indicator Source and Indicators, When I try to change the Frequency in Indicator Source, I am unable to do that. and when I try removing the Indicator Source from Indicators. I am unable to do and Also I am unable to delete eith...
I have created a new target for the indicator and selected 3 color traffic light scheme. But i am getting Target value only in black color. could you please suggest when the indicator values display in color mode.
I have a custom created table and an archive table for that custom table.We have a need to show all data from both tables. We want to see everything, archived or not.Tried creating a database view, but there are really no fields that we can use for t...
Hello,I created a report where i need to pull all the tickets which are not updated since last 2 days, for which i use the condition as Active is True & Updated before Yesterday which is working fine but i just wanted to confirm when is a weekend say...
Hi thereWe have a Service Portal running in Helsinki. I have customized "Icon Link" to open in a target and with width and height that can all be customized in options. So with this widget we can now open our chat (connect support) or our case handli...
Hi Team,I have a pie chart that display the values for me but it does not show the percentage. Only when I hover over it, it shows the percentage. Is it possible to show the percentage as well. Please tell me how? It is also fine by me to show only p...
Can anyone offer some guidance on how to create a report or dashboard showing daily activity for each user with an itil role broken down by hour? Activity would include inserting/updating/viewing task records. The goal is a report highlighting busies...
When I run a report (like a bar or pie chart) with no additional drill downs, then click on a section of the chart to drill to the resulting list, it appears in the same report window:This was not the case in my previous job's instance of ServiceNow ...
Greetings!I am working on an Asset Dashboard and currently trying to create an Indicator to show the "Number of Projected Desktop replacements - Current year".So I already have a (formula) indicator "Average Age of Retired Assets" which uses "Summed ...
Hi SNC,There is a requirement to generate a Report for CAB to show all the Affected CIs and Impacted Services related to Changes.Use case if we have a Change with 4 Affected CIs and 4 Impacted Services, the report should show 8 records with unique CI...
Hi, this may be a stupid question so bear with me...I am attempting to report on the incident table and want to only see incidents that have a specific CI in the related Affected CIs list. This will normally be the second entry in this list.How do I ...
I created a report using Change Task [change_task] table and can view the Work Notes (number 3 below screenshot) and Additional Comments(number 2 below screenshot)on the Notes Tab. I can't figure out field in number 1 below. Number 3 has yellow bar o...
So I created a PA dashboard with two tabs & a dashboard breakdown. Tab 1 has 9 report widgets and two Static HTML content blocks.Tab 2 has 4 PA Widgets with a couple widget indicators each. When I moved update set to test, I received these update...
I'm creating an index of several indicators. The data is for over the last 30 days. I created all of the indicator sources to look at the last 30 days and found a post (can't find it now) stating that indicator sources should almost always collect fo...
Hi Everyone,I currently have a dashboard that consists of multiple single score reports. I have configured a chart title color in the report designer and it updates accordingly. An example is below.However, after saving the changes and going back...
