List Visualization Variables Column Not Configurable

Joe1
Tera Expert

I am wanting to create a list view in Platform Analytics that shows a variable's value. In some of my sub-PROD instances, this works, but I am unable to do so in PROD. Instead, I get stuck on an eternal loading screen:

Joe1_0-1713387713236.png

Any ideas where I should look?

10 REPLIES 10

Seems that customers can't view the problems.  I submitted a case this morning and they told me it was related to PRB1746487.  My case will stay open til the problem is resolved.  I'll update back if I hear anything.

Nathalia
Tera Contributor

How can I keep up with the PRB1746487 updates? 

Pete35
Tera Contributor

We are having the same issue. Our logged Case has been added to the same Problem - PRB1746487. The response for our case is that it will be resolved in the Xanadu release. A hot fix would be nice.

olgaredkina
ServiceNow Employee
ServiceNow Employee

Hi @Joe1 ,

 

The issue is fixed in the latest version (Xanadu) and hopefully will also be fixed soon for Washington (Patch 8).

 

Regards,

Olga

Good to hear!