Need help understanding GlideWebAnalytics vs Google Analytics (Or are they the same?)

Elhanan1
Kilo Contributor

We have an on premise instance (currently at New York Patch 5).  Our Security folks have questioned the standard "glide web analytics config" in navpage.do source... as it references the third party piwik tracker (now motomo). 

<script data-description="NOW glide web analytics siteid and url">window.snWebaConfig = window.snWebaConfig || {};
// glide web analytics config
window.snWebaConfig.siteId = "0";
window.snWebaConfig.trackerURL = "";
window.snWebaConfig.webaScriptPath = "/scripts/piwik-3.1.1/thirdparty/piwik.min.js";
window.snWebaConfig.ambClient = (window.g_ambClient) ? window.g_ambClient : ((window.amb)? window.amb.getClient():"");
window.snWebaConfig.subscribed = false;</script><script type="text/javascript" src="/ConditionalFocus.jsdbx?v=01-14-2020_1535&amp;c=26_799"></script>

 


As far as I can tell that's just a standard config for "IF" you were using some form of analytics (

they claim there are calls from our instance (tomcat node) going to google analytics... We arent using content analytics,  is there anyway to tell from a servicenow perspective if our instance is  indeed making analytics calls to anyone?  (not sure what the difference is, if any between glide web analytics and google analytics).

I can't find any docs or KBs ... can anyone shed some light or point me in a direction to do further research?

 

Thanks! 

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